Privacy Policy | Data Protection Guarantee

1. Introduction

Welcome to Wujimou.com ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to handmade soap production and natural care products.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

Register on our website
Place an order
Subscribe to our newsletter
Contact us through our communication channels

This information may include:

Name and contact details
Shipping and billing addresses
Payment information
Email address
Communication preferences

3. How We Use Your Information

We use the collected information for:

Processing and fulfilling your orders
Communicating about your orders and products
Sending marketing communications (with your consent)
Improving our website and services
Complying with legal obligations
Preventing fraudulent activities

4. GDPR Compliance

For EU residents, we process your personal data in accordance with GDPR requirements. You have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication procedures
Regular staff training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

Remember your preferences
Analyze website traffic and usage patterns
Personalize your experience
Improve our services

7. Third-Party Services

We may use third-party service providers to facilitate our services, including:

Payment processing
Shipping and delivery
Analytics services
Email marketing platforms

These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.